Help us be the technology team growing businesses don't have to build themselves.
Halian Systems is hiring in Sialkot, Pakistan. We're a documentation-first, accountability-first managed IT team, and we're looking for people who'd rather fix the root cause than paper over it. Below are our current openings.
What it's actually like to work here
Real Ownership
You'll own outcomes, not just tickets. If something's under your watch, you see it through.
Hands-On Growth
Exposure to Microsoft, Google Cloud, and AWS partner-level work, not just entry-level tickets forever.
Plain-English Culture
No jargon, no politics dressed up as process. We say what we mean, to clients and to each other.
Stable, Growing Team
Founded in 2016 and still growing, with government, public-sector, and private clients across six regions.
Jobs advertised
Find a role below that fits, then send your CV to hr@haliansystems.com with the job title in the subject line. Don't see a fit today? Email us anyway, we keep CVs on file for roles that open up.
Technical Support Specialist
RemoteBe the first voice our managed IT clients hear when something goes wrong. You'll triage, troubleshoot, and resolve helpdesk tickets across hardware, software, and network issues, working remotely as part of our 24/7/365 support coverage.
What you'll do
- Respond to and resolve inbound support tickets, calls, and chats within SLA
- Troubleshoot Windows/Mac endpoints, Microsoft 365, Google Workspace, and basic network issues
- Document every fix clearly so the next engineer isn't starting from zero
- Escalate complex issues to the right specialist team with full context
- Monitor client alerts and flag anything that looks like trouble before it becomes an outage
What we're looking for
- IT, computer science background or equivalent hands-on experience
- Working knowledge of Windows, Active Directory, and Microsoft 365 administration
- Clear written and spoken English for client-facing tickets and calls
- Comfortable working rotating shifts to cover round-the-clock support
- CompTIA A+/Network+ or prior helpdesk experience is a plus, not a requirement
Sales Assistance
On-Site / HybridSupport our sales team in turning inbound interest and outreach into booked discovery calls and signed clients. You'll keep our pipeline organized so nothing, and no one, falls through the cracks.
What you'll do
- Respond to inbound inquiries and qualify leads before handing off to sales
- Prepare quotes, proposals, and follow-up materials for prospective clients
- Keep CRM records accurate and up to date across the full pipeline
- Coordinate discovery call scheduling between prospects and account managers
- Assist with new-client onboarding paperwork and handoff to delivery teams
What we're looking for
- Strong written and verbal communication skills
- Comfortable with CRM tools, spreadsheets, and juggling multiple follow-ups at once
- Prior sales, customer service, or front-office experience is a plus
- Interest in learning the IT services industry from the sales side
- Based in or near Sialkot for the on-site/hybrid schedule
Driver
On-SiteKeep our team and equipment moving. You'll drive staff, tools, and hardware between our office and client sites across Sialkot and the surrounding region, including CCTV and infrastructure installation jobs.
What you'll do
- Transport staff and equipment safely between the office and client sites
- Handle pick-up and drop-off of parts, deliveries, and client equipment
- Assist with loading, unloading, and careful handling of IT and CCTV equipment
- Keep the vehicle clean, fueled, and maintained, and log any issues promptly
- Stick to daily schedules while adapting to last-minute client site changes
What we're looking for
- Valid driving license with a clean driving record
- Good working knowledge of Sialkot and surrounding routes
- Basic vehicle upkeep knowledge and a habit of reporting issues early
- Punctual, reliable, and comfortable helping carry and load equipment
- Prior experience driving for a business or service company is a plus
We'd still like to hear from you
We're growing across help desk, security, cloud, and field operations. Send your CV and a note about what you're looking for, and we'll reach out when a matching role opens.
Email Your CVOne accountable team
Help desk, security, and cloud engineers who talk to each other daily, and now, the people who keep them moving and supported.