Fully & Co-Managed IT Services
For businesses without an internal IT team, we become your IT department. For businesses with a team already in place, we slot in as reinforcement, extra hands and expertise, around the clock.
What's included
- 24/7/365 help desk with real engineers
- Proactive patching, monitoring, and asset lifecycle
- Vendor management so you make one call, not five
Fully Managed
Complete outsourced IT end-to-end.
Co-Managed
Extra depth and overnight coverage.
Strategic Roadmapping
Quarterly technology reviews.
Asset & License Tracking
Know what you own, always.
Why businesses choose Halian for Fully & Co-Managed IT
One phone number, not five
A single point of accountability for help desk, security, and infrastructure. No more finger-pointing between vendors.
Built around your stage
Fully outsourced if you have no IT team, reinforcement if you already do, the model adapts to you.
Documented from day one
Every asset, license, and configuration tracked in writing, not held in one person's head.
Response times backed by SLA
An 11-minute average first response, contractually committed, not just advertised.
Common questions about Fully & Co-Managed IT
Fully managed means Halian is your entire IT department end to end. Co-managed means we work alongside your existing IT staff, filling coverage gaps like after-hours support, specialist security work, or overflow capacity.
Most environments are fully onboarded within two to four weeks, including a full asset inventory, documentation, and a security baseline review.
Only if you want us to. Many clients keep their internal hire for institutional knowledge and day-to-day presence, while we supply depth, overnight coverage, and specialist security and cloud expertise.
Pairs well with
Ready to talk about Fully & Co-Managed IT?
Book a free discovery call and talk through your environment with an actual engineer, not a script.