Four service pillars. One team accountable for all of them.
Most IT problems happen at the seams, where the help desk doesn't talk to security, or the cloud team doesn't know about the backup plan. Halian removes the seams.
Fully & Co-Managed IT
For businesses without an internal IT team, we become your IT department. For businesses with a team already in place, we slot in as reinforcement, extra hands and expertise, around the clock.
Learn more about Fully & Co-Managed IT- 24/7/365 help desk with real engineers
- Proactive patching, monitoring, and asset lifecycle
- Vendor management so you make one call, not five
Fully Managed
Complete outsourced IT end-to-end.
Co-Managed
Extra depth and overnight coverage.
Strategic Roadmapping
Quarterly technology reviews.
Asset & License Tracking
Know what you own, always.
Managed Cybersecurity
Threats don't wait for business hours, and neither do we. Our security team pairs enterprise-grade tooling with humans who actually read the alerts.
Learn more about Managed Cybersecurity- 24/7 SOC monitoring
- Endpoint detection & response
- Compliance advisory (HIPAA, SOC 2, CMMC)
24/7 SOC Monitoring
A security team watching while you sleep.
EDR
Automated containment on suspicious behavior.
Compliance Advisory
Guidance mapped to your environment.
Incident Response
A tested playbook and a live team.
Cloud Infrastructure & Disaster Recovery
From cloud migration to disaster recovery planning, we manage the infrastructure your business runs on, keeping systems secure, resilient, and available when it matters most.
Learn more about Cloud Infrastructure & DR- 24/7 infrastructure monitoring
- Disaster recovery & business continuity planning
- Cloud migration (AWS, Azure, Google Cloud)
Cloud Migration
Seamless moves to AWS, Azure, or Google Cloud.
Infrastructure Management
Servers and networks monitored, patched, and optimized.
Business Continuity
Minimizing downtime when the unexpected happens.
Disaster Recovery Planning
Backups and failover tested before you need them.
Remote HelpDesk
Give your team always-on IT help desk support without hiring internal staff. Our remote help desk services combine fast response times with strategic technology guidance.
Learn more about Remote HelpDesk- 24/7 remote IT support
- Mobile device & endpoint management
- Same-day onboarding/offboarding support
24/7 Ticket Support
Real humans resolving issues around the clock.
Mobile Device Management
Secure, managed devices for remote teams.
Remote Troubleshooting
Fast fixes without waiting for a site visit.
Onboarding/Offboarding Support
New hires equipped, departures secured, same day.
Managed User Support
Managed user support handles onboarding, device provisioning, and everyday IT issues, so your employees stay productive without needing an internal help desk.
Learn more about Managed User Support- Desktop support, Windows, macOS, Android, iOS
- Access and permissions control
- Device lifecycle management
User Onboarding & Provisioning
New employees ready to work on day one.
Device Lifecycle Management
From setup to retirement, fully handled.
Access & Permissions Control
The right people get the right access.
Everyday IT Issue Resolution
Password resets to Windows to app support, sorted fast.
IT Infrastructure (On-Premise)
Reliable IT infrastructure management with enterprise-grade tools, proactive monitoring, and 24/7 response keeps your network, servers, and systems running smoothly.
Learn more about IT Infrastructure- 24/7 infrastructure monitoring and response
- Proactive patch management
- Network design and server management
Network Design & Management
Reliable, secure networks built to scale.
Server Monitoring & Maintenance
Enterprise-grade uptime for critical systems.
Patch Management
Systems kept current against the latest vulnerabilities.
24/7 Infrastructure Response
Rapid resolution before small issues become outages.
Mobility & Device Management
Mobile device management and secure remote work enablement keep your distributed team connected, protected, and productive from anywhere.
Learn more about Mobility & Devices- Mobile device management (MDM)
- Secure remote access and VPN setup
- BYOD policy enablement
Mobile Device Management (MDM)
Centralized control over every company device.
Secure Remote Access
Safe connections for teams working anywhere.
BYOD Policy & Enablement
Personal devices secured without slowing people down.
Endpoint Protection for Mobile
Threat defense that travels with your team.
White-Label HelpDesk
White label help desk services let IT providers and MSPs deliver 24/7 end-user support under their own brand, with scalable support capacity and no added overhead.
Learn more about White-Label HelpDesk- Branded, tiered end-user support
- Seamless MSP integration
- Scalable support without added headcount
Branded End-User Support
Your name on every ticket, every call.
Tiered Support Escalation
Level 1 to 3 support handled behind the scenes.
MSP Partner Integration
Seamless extension of your existing service stack.
Scalable Support Capacity
Grow your client base without growing headcount.
Microsoft 365 Management
Microsoft 365 management and security services, including licensing, configuration, and protection, for businesses running on the Microsoft cloud.
Learn more about Microsoft 365- Licensing, branding and tenant configuration
- Email, SharePoint, and Teams setup
- M365 security hardening (MFA, conditional access)
Licensing & Configuration
Right plans, properly set up, no waste.
Email & Exchange Management
Reliable, secure email that just works.
SharePoint & Teams Setup
Collaboration tools configured for how you work.
M365 Security Hardening
MFA, conditional access, and data protection enforced.
Google Workspace Management
Google Workspace migration and management services deliver secure, reliable cloud collaboration and infrastructure support for your business.
Learn more about Google Workspace- G Suite migration and setup
- Gmail, Calendar, and Drive administration
- Workspace security policy enforcement
Google Workspace Migration
Clean, low-downtime moves to Google Workspace.
Gmail & Calendar Management
Email and scheduling configured for your team.
Drive & Docs Administration
File sharing and permissions under control.
Workspace Security Policies
2FA, DLP, and access controls in place.
IT Consulting
Strategic IT consulting that helps your business plan technology roadmaps, control costs, and choose the right IT solutions for sustainable growth.
Learn more about IT Consulting- Technology roadmapping
- IT budget planning
- Vendor and tool evaluation
Technology Roadmapping
A clear plan for where your IT should go.
IT Budget Planning
Right-sized spend mapped to business priorities.
Digital Transformation Advisory
Modernizing systems without disrupting operations.
Vendor & Tool Evaluation
Choosing platforms that fit, not just ones that sell.
Cloud Management
Ongoing cloud management and optimization improves performance, controls costs, and keeps your cloud environment secure and running reliably.
Learn more about Cloud Management- Cloud cost optimization
- Performance monitoring and tuning
- Multi-cloud security configuration
Cost Optimization
Cutting cloud spend without cutting performance.
Performance Monitoring
Real-time visibility into cloud environment health.
Cloud Security Configuration
Environments hardened against misconfigurations.
Multi-Cloud Support
Unified management across AWS, Azure, and GCP.
CCTV & Video Surveillance
Camera installation is only half the job. We install Hikvision and Dahua CCTV systems and pair them with remote video monitoring, so footage is actually watched and acted on, not just recorded and forgotten.
Learn more about CCTV & Video Surveillance- HD camera installation, Hikvision & Dahua systems
- Remote video monitoring, not just recording
- NVR/DVR setup with local and cloud storage options
Site Survey & Design
Camera placement planned around your actual blind spots.
Hikvision & Dahua Installation
Certified installation of HD and PTZ camera systems.
Remote Monitoring
Live and recorded footage monitored, not just stored.
NVR/DVR & Storage
Local and cloud storage sized to your retention needs.
Professional Services
Consulting tells you what to do. Professional Services is where it gets built: network deployments, infrastructure migrations, new office setups, and structured cabling, carried out by the same engineers you can call once the project is live.
Learn more about Professional Services- Network design and deployment
- Infrastructure and server migrations
- Office setups, relocations, and structured cabling
Network Deployment
New networks designed, configured, and installed on schedule.
Infrastructure Migration
Servers and systems moved with a tested rollback plan.
Office & Site Setup
New locations wired, networked, and ready to work on day one.
Structured Cabling
Labeled, standards-compliant cabling built to last for years.
IT Project Support
A big rollout, migration, or integration usually needs more hands than a lean IT team has spare. IT Project Support adds embedded engineers and a project manager to your existing team, or takes the whole initiative off your plate and runs it end to end.
Learn more about IT Project Support- Embedded engineers and project managers
- End-to-end project planning and delivery
- Staffing sized to the project, not a fixed headcount
Staff Augmentation
Experienced engineers embedded alongside your internal team.
Project Management
A dedicated PM keeping scope, budget, and timeline on track.
End-to-End Delivery
We plan, staff, and run the initiative from kickoff to close.
Surge Capacity
Extra hands for the migration or deadline your team can't absorb alone.
Plans built for growing businesses
Per-user pricing that scales with headcount. Not sure which fits? Take the IT Assessment for a tailored recommendation.
Essentials
Fully managed IT for lean teams with no internal IT staff.
- 24/7 help desk
- Patch & monitoring management
- Baseline endpoint security
- Quarterly technology review
Growth
Co-managed depth and layered security for scaling teams.
- Everything in Essentials
- 24/7 SOC & threat response
- Cloud & infrastructure management
- Backup & disaster recovery
Enterprise
A dedicated engagement model for complex, regulated, or multi-site environments.
- Everything in Growth
- Dedicated account team & SLAs
- Compliance & audit support
- Strategic advisory board access
Still not sure which service fits your team?
Take the Free IT AssessmentReady for IT that feels harmonious instead of hectic?
Book a free discovery call and talk through your environment with an actual engineer, not a script.