MANAGED IT SOLUTIONS AND SERVICES FOR A SPORTSWEAR MANUFACTURER
The clients existing IT Incumbent was underperforming, they were spending too much money and time to manage their in-house IT Infrastructure. Productivity was being affected by ongoing IT issues with old Servers and Network kit.
Our client wanted an experienced MSP to managed their existing IT Infrastructure and plan to move it to the cloud as their kit was obsolete and were facing many ongoing IT issues. Halian Systems stepped in to perform the migration of on-premises applications and data from their local data center to public cloud infrastructure to take advantage of benefits such as greater elasticity, self-service provisioning, redundancy and a flexible, pay-per-use model.
Our client wanted to move to the cloud as their existing IT Infrastructure was obsolete and were facing many ongoing IT issues. Halian Systems stepped in to managed their existing IT Infrastructure and planning the migration of on-premises applications and data from their local data center to public cloud infrastructure to take advantage of benefits such as greater elasticity, self-service provisioning, redundancy and a flexible, pay-per-use model.
An initial meeting between our IT Consultant and your internal management team to discuss the business challenges faced by your organisation and how we can align your IT in the future to meet these challenges.
Allowing our service desk team to provide remote support.
Document details of all IT equipment located onsite where required.
Required to access and support their network.
After all the users were migrated to the new platform, the project moved on to the transition phase. Once the migration was done for each company, a user training workshop was conducted wherein the users were let know of how the new systems work.
Also, the day to day work was handed over to the IT managers of the respective companies. Halian Systems team was present during the transition phase to help the IT managers if anything came up.
The documentation for the project was also created during the transition phase and shared with the project management team.
Documentation for day to day admin work was also created and shared on the project SharePoint site for admins so that they can look up anytime they have any doubts on any of the services in Office 365.
Documentation on how the admins/users can take advantage of the new platform to increase their productivity was prepared as value adds.
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